Player Welfare

Responsible Gaming at tbet — Your Wellbeing Comes First

tbet is built for entertainment. We give every Bangladesh player the tools to stay in control, play within their means, and get help whenever they need it. 21+ only.

⚠️ tbet is strictly for players aged 21 and above. Underage gambling is prohibited.
Our Commitment

Gambling Should Always Be Fun

At tbet, we believe gambling is entertainment — not a route to income, not an escape from problems, and not something that should ever cause financial hardship. The overwhelming majority of tbet players across Bangladesh enjoy cricket betting, slots, live casino, and crash games as a casual pastime without any issues. But we also know that for a small number of people, gambling can shift from enjoyment to something more serious, and we take that possibility seriously.

tbet's responsible gaming programme is built around one principle: you decide how much you play, and we give you the tools to stick to that decision. Every tbet player in Bangladesh has access to deposit limits, session time-outs, cooling-off periods, and self-exclusion — all free, all immediate, and all available without judgement. We also enforce strict age verification to make sure tbet is only ever used by adults aged 21 or older.

Tools and Controls

tbet Responsible Gaming Tools

All of the following tools are available to every registered tbet player. You can activate any of them at any time through your account settings or by contacting our 24/7 support team.

💰
Deposit Limits
Cap your daily, weekly, or monthly deposits. Limits activate immediately and can only be increased after a cooling period.
⏱️
Session Time-Out
Pause your account for 24 hours, 48 hours, or up to 7 days. Your account and balance are preserved; you simply cannot log in.
🔄
Cooling-Off Period
Take a structured break of 1 to 6 weeks. All marketing communications are paused automatically during this time.
🚫
Self-Exclusion
Block access to your tbet account for a minimum of 6 months. This cannot be reversed during the exclusion period — by design, to protect you.
📊
Activity History
View your full deposit, withdrawal, and betting history at any time. Knowing your patterns is the first step to staying in control.
💬
24/7 Live Support
tbet support agents are available around the clock. If gambling ever feels like a problem, reach out — we are here to help without judgement.
Step by Step

How to Activate a Responsible Gaming Tool on tbet

Setting up any responsible gaming control takes under two minutes. Here is the process:

  1. 1
    Log in to your tbet account using your registered mobile number and password.
  2. 2
    Open Account Settings from the main menu and navigate to the Responsible Gaming section.
  3. 3
    Select the tool you want — deposit limit, time-out, cooling-off, or self-exclusion — and choose your preferred parameters.
  4. 4
    Confirm your choice. The tool activates immediately. Need help? Contact tbet live chat support — available 24/7.
Know the Signs

Warning Signs of Problem Gambling

Problem gambling often develops gradually and is not always easy to spot at first. If any of the following describe your recent experience with gambling, please consider reaching out to tbet support or a professional counselling service.

  • ⚠️Spending more money or time gambling than you originally intended, session after session.
  • ⚠️Chasing losses — continuing to bet in an attempt to win back money already lost rather than stopping.
  • ⚠️Gambling to escape from stress, anxiety, depression, or difficult personal circumstances rather than for entertainment.
  • ⚠️Hiding the extent of your gambling from family or friends, or lying about how much you have spent.
  • ⚠️Using money set aside for essential costs — rent, food, bills, family needs — to fund gambling.
  • ⚠️Finding it difficult to stop or reduce gambling even when you want to, or feeling irritable when you try to cut back.
Safe Play Tips

Practical Habits for Healthy Gambling

Before you start any gaming session, decide in advance the maximum amount you are willing to spend and the maximum time you will play. Treat your gambling budget as an entertainment expense — money you are comfortable losing for the enjoyment of the game, not money you expect to recover. Never gamble with funds earmarked for rent, utilities, food, or family commitments.

Take regular breaks during your sessions and avoid extended play periods without stopping to eat, rest, or spend time with family. Gambling should fit around your life. tbet's session time-out tool can automatically log you out after a duration you choose, helping you build natural rest points into your play.

Never gamble when you are upset, tired, stressed, or under the influence of alcohol. Emotional states impair judgement and raise the risk of impulsive decisions you may regret. If you notice that you are playing to improve your mood rather than for fun, that is a clear signal to stop and take a break.

21+ Strictly Enforced

Protecting Young People from Gambling

tbet operates a strict 21+ age policy. Every new player must confirm their age at registration, and our KYC process verifies identity through government-issued documents including Bangladesh National Identity Cards. Any account found to belong to a person under 21 will be closed immediately and all funds returned without delay. tbet reserves the right to request proof of age at any point during a player's account lifecycle.

If you share a device with younger household members, tbet recommends enabling device-level parental controls to prevent access to gambling platforms. Always log out of your tbet account when you are not actively using it, and never share your login credentials. If you believe a person under 21 has accessed a tbet account, contact tbet customer support immediately via live chat.

Need Help?

Where to Get Support

If gambling is starting to feel like more than entertainment — for you or someone you care about — the most important thing is not to stay silent. tbet's support team is trained to listen without judgement and to walk you through every option available, from setting a deposit limit to activating a full self-exclusion. You do not have to figure this out alone.

tbet Live Chat Support — Available 24/7

Reach our support team at any time through the live chat button on the Platform. All conversations are confidential. You can also contact us at [email protected] — this is displayed as plain text and is not a clickable link.

Need to Speak with Someone Outside tbet?

If you feel you need support beyond what tbet can provide, we encourage you to speak with a trusted family member, your general physician, or a mental health professional in your area. Reaching out for help is always the right decision. Your wellbeing matters far more than any game.

Play Responsibly at tbet

Set your limits, know your boundaries, and enjoy the tbet platform safely. We are always here if you need us. 21+ only.